Building Client Trust: Communication and Transparency are Key

Posted by Gaby Isturiz on February 8, 2016 at 3:57 PM


Please join us in welcoming guest blogger, Maria Greco Danaher, shareholder at Ogletree Deakins. Maria regularly represents and counsels companies in employment-related matters. She specializes in representing management in labor relations and employment litigation, and in training, counseling, and advising human resource departments and corporate management on these topics.

From an attorney's perspective, client trust is critical. It is the glue that holds the team together. We do more than simply represent our clients - we have a working relationship with them. That means that everyone has to be on the same page, trusting each other to work towards the same goals, all the time. While the need for client trust may seem obvious, it is sometimes overlooked, and often taken for granted in modern law practice. In this blog post, we’ll discuss the dangers that exist when client trust is lacking, how to increase trust, and the critical role that an attorney’s work habits play in the attorney-client relationship.

Topics: Client Trust