Time entry can be hard, but it doesn’t have to be.
Recently, we were invited to participate in a mini-series, Talking Tech by Charles Christian regarding time recording, capture and tracking within law firms. Dani was on point, representing our team to address several important issues happening now in the legal technology. A few important themes emerged from the discussion, which we think are valuable here.
When it comes to time entry, which we discuss extensively in this blog, there is no easy way out - but there is a path of least resistance. Let me explain.
Time tracking is necessary for all law firms; therefore, at least some effort is necessary to make it happen. There are various methods and technologies available to law firms, many of which add unnecessary complexity to the situation. In other words, time entry is hard, but don’t make it harder than it has to be.
Whichever method you choose, follow the advice of the great Diane Von Furstenberg, “Simplify, simplify, simplify.” Also, keep the following things in mind:
#1: The latest technologies have reduced barriers for the user, administrator and IT.
In the past, technology was a significant barrier to time entry. After all, contemporaneous time entry was virtually impossible, as there was no way to realistically record time in real time. Now, attorneys can use a mobile device to quickly, easily and accurately record their time as it is completed. When this happens, administrators are provided with better and more timely information, which serves as the basis for improved projections and increased productivity firm-wide. Finally, the Apps as a Service model removes the burden from the IT team, including installation, maintenance and support.
#2: Habit is necessary to adopt sound timekeeping practices.
Many firms have strict timekeeping policies in place, but despite this, they are forced to hound attorneys to submit their time. The best solution to this is to focus on changing the behaviors of how attorneys practice timekeeping. Not only is this sustainable, it is a win-win for the attorney and the firm.
#3: The best solution caters to the end user: the attorney.
While timekeeping does impact several aspects of the firm, the focus should always be on the attorney: the end user who is responsible for submitting timely and accurate entries. Therefore, the firm should carefully consider this when selecting a software vendor, creating timekeeping policies or initiating a cultural shift in the firm.
Timekeeping is a complex issue for firms, but it doesn’t have to be. Check out the full interview here:
How have you simplified timekeeping at your firm? Tell your story in the comments section below.