Posted byGaby Isturiz on December 18, 2013 at 5:00 AM
This is what happens across the firm when an email is sent reminding everyone that time entry for the period is due.
Attorneys tend to procrastinate entering their time. In fact, many will avoid it all possible costs. Of course, as each time period nears its close, they are forced to go through the motions.
There are several reasons why attorneys dread time entry:
It takes them away from casework.
Time entry systems are often bulky and hard-to-use.
Of course, those are just a few. Here’s the good news: it doesn’t have to be that way. And, in fact, when it’s not “that way,” you can drive time entry compliance in your organization and get even the most seasoned procrastinators to enter their time.
How? Well, you’re in the right place. We’re about to tell you.
You can empower your attorneys to enter their time contemporaneously, or as it happens, if you break down the barriers to time entry.
How long does it take you to go through the mechanics of creating your time entry? If you are able to enter your time contemporaneously, immediately after completing the task, then that will be the minimum amount possible, right? After all, if you don’t have to spend time pouring through emails and appointments recreating your time and notes to perform reconstructive time entry, then it takes about 15 seconds.
But if, on the other hand, you have to reconstruct your time through the logs from your time capture software, your appointments, call logs and inbox, that’s a different story. The time that it takes for you to go back through your records to verify the time capture report and/or reconstruct your time can take around 2-3 hours per week. That’s up to 12 additional hours per month, 144 hours per year that you (or your employees) spend completing the extra steps necessary to record their time.
Here are a few ways that you can empower your attorneys to enter their time contemporaneously:
Enable attorneys with the right apps to enter time anywhere they are.
Educate attorneys on the benefits of entering their time as it happens, contemporaneously. Remember, accurate time entry doesn’t just benefit the firm. When clients receive more accurate records, they stay happy and loyal.
Put initiatives in place to encourage attorneys to enter time. We all like some rewards, not always be punished.
Help attorneys understand how reconstructive time entry can be much more time consuming and risky for the firm
Start slow. This may be a big change for some attorneys, so give them some time to realize the benefits once they have the right app on their hands.
As a firm, you can lessen the barriers and decrease the mechanics involved in time entry by introducing tools that enable and empower attorneys to enter his or her time contemporaneously.
What could you do with an extra 144 hours per year? In the comments, let us know how you’ve empowered your attorneys to enter their time contemporaneously.