How to Get an ROI from Elite VANTAGE Attendance

Posted by Gaby Isturiz on June 16, 2014 at 4:48 PM

Do you have plans to the attend the Elite VANTAGE show taking place in NYC next week? If so, you’re in for an exciting and thought-provoking experience.

Time will be your most limited resource at the conference, as several activities, colleagues and educational sessions will be in constant competition for your attention. Despite these time constraints, you will need to act strategically and intentionally in order to ensure that your time at Elite VANTAGE is worth the investment. In this blog post, we’ll explore five ways to maximize the return on investment in your trade show attendance.

Topics: Legal Industry Events

Customer Success Managers: With Legal Vendors, Support Isn’t Enough

Posted by Gaby Isturiz on June 12, 2014 at 10:27 AM

The traditional scenario plays out something like this: the firm invests several hours discussing business challenges with a sales rep in order to choose the appropriate solution(s) and to create a game plan for launch and implementation. The sale is closed and the solution is deployed. “Holler if you need anything,” says the vendor. Then, communication goes dark until something goes wrong or someone needs help.

It’s not that there is anything wrong with this approach, but there isn’t necessarily anything right either.

Topics: Customer Success Manager

5 Ways that Millennials Are Making the Legal Industry Better for Everyone

Posted by Gaby Isturiz on June 9, 2014 at 11:59 AM

Recently, we discussed what law firms should know and understand about their Gen Y attorneys.

Millennials are a controversial generation, but I suppose that each generation is. When a new generation comes of age, it typically translates to change. Change often breeds discomfort. Therefore, each generation has criticisms to cast on the next. But in the end, different doesn’t mean better or worse - it just means different. While each generation holds positive and negative attributes,

Topics: Gen Y